Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@tatymode.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not within the United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at hello@tatymode.com

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right as soon as possible.

Certain types of items cannot be returned, such as bodysuits and swimsuits. Please get in touch if you have questions or concerns about your specific item, so we can work with you to come to a resolution. 

Unfortunately, we cannot accept returns or exchanges on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. If you have any questions or concerns, please contact us hello@tatymode.com, so we can answer any questions and arrange necessary accommodations. 

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please note that shipping charges are non-refundable. 

If more than 14 business days have passed since we’ve approved your return, please contact us at hello@tatymode.com